Xbox One Game Digital Download Refund

These digital game purchase refund terms cover microsoft store s digital game offers xbox apps excluding movies and tv apps digital gaming bundle offers and digital durable and consumable gaming offers such as games season passes virtual currency and microtransactions whether made available through the xbox console device or on your pc collectively digital game products only.

Xbox one game digital download refund. You may request a refund for digital games for any reason within 14 calendar days of the original purchase date or from the date the content becomes available in the case of pre orders. Most purchases are not eligible for a refund after 14 days. Purchases are no longer eligible for refund once accessed.

Purchases for consumables dlc codes redeemed on other. How do i get a refund of this game xbox one digital download code. Microsoft s new plan currently being rolled out to some members of its insider programs who are essentially public beta testers allows for refunds of games within 14 days of purchase as long.

If you purchased content that isn t working first check the xbox status for any outages. Requesting a refund for digital purchases. Some retailers do have a window of opportunity to apply for a refund on a download purchase if you change your mind.

Microsoft will offer refunds for digital game purchases through xbox live across xbox one and pc according to an image of an upcoming update posted on reddit. If you ve made a genuine mistake with a download purchase it s worth contacting the retailer to see if you can get a refund or exchange the download for the one you really want you ve nothing to lose. This means no returning digital xbox one games or anything digital bought from the microsoft store.

Do you want to request a refund on your xbox one digital games you accidentally bought from the microsoft store. Information on the refund program. For subscriptions go to request a subscription refund.