Xbox One Download Games Refund

Information on the refund program.

Xbox one download games refund. How to refund a game on xbox one. Yes in fact i just did it. Though having an undesired copy of a video game is certainly a lot less dire than.

Most purchases are not eligible for a refund after 14 days. I know because i got a refund back when bf4 launched after finding out it was a complete botch it s not anymore i got a refund for bf4 premium. They are allowed to give 1 refund per account per year.

We all make mistakes on occasion and some are a lot more severe than others. For subscriptions go to request a subscription refund. You only get one digital refund per year.

Person over the phone they are only allowed to give one per year but i still have access to all the premium stuff tee hee d. Downloadable content add ons and season passes cannot be refunded. Microsoft will offer refunds for digital game purchases through xbox live across xbox one and pc according to an image of an upcoming update posted on reddit.

Submitting a request does not guarantee a refund. For refunds related to digital game subscriptions digital gifting digital game pre orders and. Games and apps are only eligible for a refund within 14 days of purchase and only if you ve played less than 2 hours across all accounts you can t sink 40 hours into a massive rpg and then try and get your money back.

These digital game purchase refund terms cover microsoft store s digital game offers xbox apps excluding movies and tv apps digital gaming bundle offers and digital durable and consumable gaming offers such as games season passes virtual currency and microtransactions whether made available through the xbox console device or on your pc collectively digital game products only. In my case it was an honest mistake where i d erroneously purchased the wrong. You cannot get a refund if you play a game for more than two hours across all accounts.